Frequently Asked Questions
Everything you need to know about your journey to better sleep.
What makes your bamboo bedding different from traditional cotton?
Our premium bamboo viscose is specifically engineered to be moisture-wicking and temperature-regulating, keeping you cooler than cotton while offering a significantly softer, silk-like texture.
How should I care for my Cozy Earth products?
To maintain the integrity of the fabric, we recommend washing in cold water on a gentle cycle with mild detergent. Avoid bleach and fabric softeners, and tumble dry on low heat.
What is your return policy?
We offer a 100-night sleep trial. If you are not completely satisfied within the first 100 days of your purchase, you can return your items for a full refund, no questions asked.
Do you offer a warranty on your products?
Yes, we stand by our quality with a 10-year warranty that covers pilling, abnormal rips, and workmanship defects to ensure your comfort lasts for years to come.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental US. Expedited shipping options are available at checkout for those who need their comfort sooner.
Are your products ethically and sustainably made?
Sustainability is at our core. We source our bamboo from FSC-certified forests and use a closed-loop production process to minimize environmental impact and ensure fair labor practices.