Returns & Exchanges

At Cozy Earth, we want you to be completely satisfied with your purchase, which is why we offer a 100-night sleep trial on all our premium bedding and loungewear. If you are not in love with your items, we provide hassle-free returns and exchanges within 100 days of the delivery date.

1

Initiate Your Request

Visit our online returns portal and enter your order number and shipping zip code to begin the process.

2

Select Items and Reason

Choose the specific items you wish to return or exchange and provide a brief reason to help us improve your experience.

3

Print and Attach Label

Download your prepaid shipping label, securely package your items, and attach the label to the outside of the box.

4

Drop Off and Refund

Drop your package at any authorized carrier location; once received and inspected, we will issue your refund or ship your exchange.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing